Healthcare AI Automation for Front Desk, Triage, Scheduling & Coding
AI Triage Central helps healthcare operators reduce missed calls, speed up scheduling, support after-hours triage, and relieve coding and authorization backlogs — with conservative logic, safety-first escalation, and human oversight.
A Suite of Healthcare AI Automations
Reduce missed calls, accelerate scheduling, support triage, and relieve revenue-cycle backlogs. Built for healthcare operations with governance, auditability, and human oversight.
Front Desk AI Receptionist
Answer calls, capture scheduling intent, and route patients correctly — reducing missed calls and repetitive intake work.
- Appointment requests, rescheduling, and routing
- New patient vs established patient handling
- FAQ automation (hours, location, services)
- Optional overflow + after-hours continuity
Dental AI Receptionist (FrontAIDesk)
Built for dental offices that lose production to missed calls, voicemail loops, and front-desk overload — with conservative routing and clean summaries.
- New vs established patient handling
- Appointment intent + preferred times capture
- FAQs (hours, location, insurance basics)
- Escalation when uncertain — by design
Medical Coding AI
AI assistance to reduce backlog and support coder review — with clear, reviewable rationale.
- Draft suggestions from structured inputs
- Flags documentation gaps & inconsistencies
- Improves consistency on targeted code families
- Human coders remain final decision-makers
PreAuth AI
Reduce avoidable denials and shorten cycle time by collecting the right details upfront.
- Collects required clinical + payer details
- Supports high-volume RCM teams
- Reduces rework and missing info
- Integrates into existing workflows
Scheduling AI & No-Show Reduction
Protect schedules with predictive risk scoring + automated reminders and rescheduling.
- Flags high no-show and cancellation risk
- Automated outreach sequences
- Smart rescheduling to keep slots full
- Improves access and utilization
CareOps Workflow Automations
Automations for phone-heavy and data-heavy operational workflows across the care journey.
- Phone routing and call logic
- Referral intake + status updates
- Patient intake & registration support
- Documentation and follow-up workflows
View All Products
See the full suite — including custom builds — and choose the best place to start.
- Compare solutions by use case
- See demo routes where available
- Understand pilot options
- Plan a phased rollout
Built for Healthcare Operators, Not AI Hobbyists
We focus on measurable operational outcomes — missed calls, staffing strain, throughput bottlenecks, and backlogs — while keeping governance, safety, and human oversight at the center.
Safety-first workflows
Conservative logic, clear escalation paths, and “when in doubt, route to staff” behavior — by design.
Operational impact first
Reduce missed calls, protect schedules, and ease backlog pressure with structured intake and automation.
Human-in-the-loop
AI supports your teams with summaries and routing — clinicians, admins, and coders remain the decision-makers.
Explore Front Desk & Nurse Triage Workflows
Start with demos that reflect real healthcare operations. Each demo routes through SMS verification to confirm a real mobile number and reduce spam submissions — then sends a link to call and experience the workflow live.
- Front Desk: appointment requests, routing, FAQs, and scheduling intent
- Nurse Sam: conservative triage intake with safety-first escalation
- Designed for evaluation — do not enter real patient information (PHI)
See the Dentist AI Receptionist Demo for FrontAIDesk
Built for dental offices that lose production to missed calls, voicemail loops, and front-desk overload. FrontAIDesk captures intent, answers FAQs, routes correctly, and escalates exceptions to staff — by design.
- New patient vs established patient handling
- Appointment intent + preference capture (reason, urgency, preferred times)
- FAQs (hours, location, services, insurance basics) — configurable
- Structured summaries for fast staff follow-up
Ready to Explore a Healthcare AI Automation Pilot?
Start with the live demos, or talk through front desk automation, scheduling optimization, medical coding support, pre-authorization, and custom workflow builds — designed for safety and real operations.